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Background:
Pacific Gas and Electric Company (PG&E) (www.pge.com), a subsidiary of PG&E Corporation, is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco with more than 23,000 employees, the company is the primary natural gas and electric service provider for Northern and Central California. The company’s 70,000-square-mile Service Area stretches from Eureka to the north to Bakersfield in the south and from the Pacific Ocean in the west to the Sierra Nevada in the east. PG&E delivers some of the nation’s cleanest energy to 16 million people.
Summary:
The California Public Utilities Commission (Commission) in Decision 24-02-046 approved implementing this CBO Pilot Program to reduce residential energy service disconnections by PG&E , Southern California Edison Company, San Diego Gas & Electric Company, and Southern California Gas Company, collectively referred to as the (IOUs). The Commission’s directive requires the IOUs contract with certain CBOs to provide the Pilot Program to assist up to 12,000 customers with managing their unpaid bills, enrolling in energy assistance and energy efficiency programs, and arranging bill payment plans. The IOUs must award contracts to the CBOs for Program implementation within 180 days of the Decision’s effective date which shall conclude no later than 790 days after the Decision’s effective date.
Contract Opportunity Description:
PG&E seeks CBO bidders (Bidder) to implement the Pilot Program to serve at least 4800 customers who face difficulty in resolving their utility bill debt by helping them to identify financial assistance options. Customers to participate in the Pilot Program must be recruited from specific PG&E zip codes, which include Bakersfield, Fresno, Kelseyville, Lakeport, Lower Lake, and Stockton as identified below:
|
Zip Code |
City |
|
93304 |
Bakersfield
|
|
93305 |
|
93306 |
|
93307 |
|
93702 |
Fresno
|
|
93703 |
|
93705 |
|
93722 |
|
93725 |
|
93726 |
|
93727 |
|
93728 |
|
95451 |
Kelseyville |
|
95453 |
Lakeport |
|
95457 |
Lower Lake |
|
95206 |
Stockton |
PG&E desires Bidder to perform:
· In-language support: English, Spanish, and other languages identified as prevalent in the community.
· Pilot Program enrollment services to assist eligible customers in identifying and securing utility and non-utility administered financial assistance options to help manage their utility bills and energy use: phone support, online and text enrollment as operational capabilities allow.
· Bidder must have physical proximity to the local geographic area or zip codes for which they are submitting a bid to ensure in-person services can be provided, as necessary.
Supply Chain Responsibility Considerations:
The selected Bidder will be encouraged to align with PG&E’s Supply Chain Responsibility policies and procedures and to provide a detailed description of their internal, specific supply chain responsibility practices related to supplier diversity, environmental sustainability and ethical business conduct.
Conduct Requirements:
Bidders, their employees, subcontractors, and sub-suppliers, must adhere to the principles and standards outlined in our Supplier Code of Conduct as they provide goods and services to PG&E which obligations are at:
http://www.pgecorp.com/corp/about-us/compliance-ethics/program/third-party-code-conduct.page
How to Respond:
Bidders interested in participating CBO Pilot Program RFP must:
- Register for this RFP in Wood Mackenzie/PowerAdvocate event, no later than 3:00 PM on May 13, 2024, at:
https://www.poweradvocate.com/pR.do?okey=218011&pubEvent=true
· Bidder RFP proposal responses are due May 14, 2024, at 3:00 PM PT.
If Additional Questions, contact by registering for Wood Mackenzie/Power Advocate access (see registration link above) and submit questions using the event messaging system. |